Privacy Policy

​Effective Date: 24 APRIL,2025

At Solar Punk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.solarpunksport.com and/or make a purchase from us.

 

 

1. Information We Collect 

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We collect personal and non-personal information in the following ways:

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a. Personal Information

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When you use our site, create an account, or place an order, we may collect:

• Full name
   

• Email address
   

• Phone number
   

• Shipping/billing address
   

• Payment details (processed securely via third-party gateways)
   

b. Non-Personal Information

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This includes:

• IP address
   

• Browser type and version
   

• Device details
   

• Site usage data (e.g. pages visited, time spent)
   

We collect this to help improve our services and understand user behavior.

 

 

2. How We Use Your Information

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We use your data to:

• Process and fulfill your orders
   

• Provide customer support
   

• Send order confirmations, updates, and delivery notifications
   

• Improve website functionality and user experience
   

• Send promotional content
   

• Detect fraud and protect against unauthorized transactions
   

 

 

3. Cookies & Tracking Technologies

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We use cookies and similar technologies to:

• Maintain your session and login
   

• Analyze site performance
   

• Store preferences
   

• Personalize your experience
   

You may disable cookies in your browser, but doing so may affect site functionality.

 

 

4. Data Sharing & Disclosure

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We do not sell or rent your personal data.

We may share your information with:

• Logistics partners (for order delivery)
   

• Payment processors (to handle secure payments)
   

• Marketing platforms
   

• Legal authorities (if required under law, or to protect our rights)
   

All third-party service providers are contractually bound to protect your information.

 

 

5. Payment Information

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We use secure third-party payment gateways  for transactions.
Solar Punk does not store your credit/debit card details.

 

 

6. Your Rights

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You have the right to:

• Access your data
   

• Request correction or deletion
   

• Opt out of marketing communications
   

• Withdraw consent at any time
   

To exercise these rights, contact us at customercare@solarpunksport.com

 

 

7. Data Security

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We implement:

• HTTPS encryption
   

• Secure server infrastructure
   

• Access controls
   

• Regular system monitoring
   

However, no online system is 100% secure — we encourage users to protect their credentials.

 

 

8. Data Retention

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We retain your information only as long as necessary for:

• Fulfilling your order
   

• Legal or tax compliance
   

• Improving services
   

You may request early deletion of your data by emailing us.

 

 

9. Children’s Privacy

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Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.

 

 

10. Changes to this Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our site implies acceptance of these changes.

 

 

11. Contact Us

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If you have any questions or concerns: customercare@solarpunksport.com